赵楠,王艺霖,李思嘉,刘晓倩,吴佩璟,朱廷劭.武汉“封城”对民众心理行为的影响与对策建议[J].中国科学院院刊,2020,35(3):264-272.

武汉“封城”对民众心理行为的影响与对策建议

Psychological and Behavioral Impact of Wuhan Lockdown and Suggestions
作者
赵楠
中国科学院心理研究所 北京 100101;中国科学院心理研究所 中国科学院行为科学重点实验室 北京 100101
ZHAO Nan
Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China;CAS Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
王艺霖
中国科学院心理研究所 北京 100101;南开大学 天津 300071
WANG Yilin
Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China;Nankai University, Tianjin 300071, China
李思嘉
中国科学院心理研究所 北京 100101;中国科学院大学 心理学系 北京 100049
LI Sijia
Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China;Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China
刘晓倩
中国科学院心理研究所 北京 100101
LIU Xiaoqian
Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
吴佩璟
中国科学院心理研究所 北京 100101;北京邮电大学 北京 100876
WU Peijing
Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China;Beijing University of Posts and Telecommunications, Beijing 100876, China
朱廷劭
中国科学院心理研究所 北京 100101;中国科学院大学 心理学系 北京 100049;中国科学院心理研究所 中国科学院行为科学重点实验室 北京 100101
ZHU Tingshao
Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China;Department of Psychology, University of Chinese Academy of Sciences, Beijing 100049, China;CAS Key Laboratory of Behavioral Science, Institute of Psychology, Chinese Academy of Sciences, Beijing 100101, China
中文关键词
         新冠肺炎;武汉;社会媒体;语言表达特征;心理状态
英文关键词
        COVID-19;Wuhan;social media;linguistic features;psychological status
中文摘要
        武汉“封城”在有效遏制疫情的同时也对民众的心理行为造成了一定影响。利用41 105名活跃微博用户2020年1月20日—2月16日发布的原创微博数据,通过对微博内容中心理行为语言表达特征的分析,非侵扰地考察“封城”背景下武汉民众心理行为的变化情况。结果发现,武汉民众在“封城”后短期内处于焦虑、愤怒敌意和失望等负面情绪较高的状态;“封城”不仅在一定程度上诱发了更多的恐惧、心理疼痛和压力体验,也使得武汉民众语言表达中的“休闲”词频率降低,“工作”词频率升高。建议针对不同的负面情绪采取针对性措施进行疏导,提前布局,尽量消除或减少压力反应的长期负面影响,并且将民众心理感知疏导纳入国家应急管理体系,助力战“疫”的最终胜利。
英文摘要
        Wuhan lockdown has affected individual psychological status while effectively curbing the epidemic. It is difficult for traditional questionnaire method to acquire individual psychological assessments in large scale timely, which makes it hard to propose time-effective psychological services. In this study, we extracted the linguistic features of Weibo posts from January 20, 2020 to February 16, 2020 among 41 105 active users, and identified the changes of Wuhan citizens’ psychological status nonintrusively. The results indicated that Wuhan citizens have been in a high state of negative emotions such as anxiety, anger, hostility, and disappointment in short term. Meanwhile, the lockdown had induced more fear, psychological pain, and stress experience to some extent. In addition, the lockdown reduced the usage of leisure words and increased the frequency of working words in Wuhan residents’ language expressions. The results suggest that we should take targeted services according to the different negative emotions raised, and arrange long-term service for negative effects of stress, and incorporate online public psychological detection and service into national emergency management system.
DOI10.16418/j.issn.1000-3045.20200217001
作者简介
赵 楠 中国科学院心理研究所副研究员,中国科学院青年创新促进会会员。2014年获中国科学院心理研究所理学博士学位。研究主要关注网络心理学、线上与线下自然行为数据挖掘,以及在社交网络使用和人工智能应用中的心理学问题。
E-mail:zhaonan@psych.ac.cn
ZHAO Nan Associate Professor of Institute of Psychology, Chinese Academy of Sciences (CAS). He received Ph.D. from Institute of Psychology, CAS in 2014. His research focuses on cyber psychology, data mining on the online and offline natural behavior records, as well as the psychological issues in the usage of online social networks and artificial intelligence.
E-mail:zhaonan@psych.ac.cn
朱廷劭 中国科学院心理研究所研究员。1999年和2005年分别获得中国科学院计算技术研究所和加拿大University of Alberta博士学位。研究工作涉及机器学习、汉语文语转换和网络行为心理研究等多个领域,已在国内外权威杂志和知名国际会议发表论文已发表学术论文60余篇。
E-mail:tszhu@psych.ac.cn
ZHU Tingshao Earned his second Ph.D. at the University of Alberta, Canada in 2006. From 2008, he started working as a Professor at the Graduate University of Chinese Academy of Sciences in Beijing, and then moved to the Institute of Psychology, Chinese Academy of Sciences (CAS), to focus on cyber psychology. He has published over 60 papers in major international academic conferences and journals. The main foci of his current work are web user behavior modeling, Computational Cyber Psychology, and data mining.
E-mail:tszhu@psych.ac.cn
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